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Acer Laptops suck

My newest problem is that the USB ports all stopped working. Every time you plug something into the USB ports, it says the hardware is not found.

Every time I look online for answers, the Acer guys just say my mouse or MP3 player charger is the problem, even though it works on every other kind of laptop.

Don't buy Acer laptops!

They crash a lot, they overheat frequently (and it's not dirt in the fan, it's a hardware problem) and the Empowerment technology or whatever is a bunch of crap.

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Oct 15, 2015
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Acer Laptops suck NEW
by: Anonymous

I really like it.I was checking constantly this blog and I'm impressed!
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Sep 15, 2015
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laptop NEW
by: Smith

Acer laptop excellent hardware working hard drive and DVD room good working good machine to use for students and professional.
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Sep 15, 2015
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ACERS TOTALLY SUCK!!!!! NEW
by: AnonymousKarl Ike

ACER products are notoriously horrible and their customer service is even worse and they use a simple trick to not honor their warranty. When your hunk of junk ACER computer break down, they will have you send it in for "evaluation" at your expense as they don’t pay for shipping. Then their "Evaluation" will come back as "CID" Customer Induced Damage as you are the only one that has used it.

ACER sales are way down and that’s the reason for it. Lousy products & service, lack of warranty. ACER sales down 17.8% in June 2015

http://www.reuters.com/article/2015/05/11/idUSS7N0W108020150511?type=companyNews

ACER sales down 32.8% in July

http://www.reuters.com/article/2015/08/10/idUSS7N0ZA04220150810?type=companyNews

ACER is down 29.8% in August

http://www.reuters.com/article/2015/09/10/idUSS7N0ZA04R20150910?type=companyNews

Because sales are down ACER is open to a takeover because of sliding sales….Wooooo Hoooooo!!! However, Jason Chen says you will be buying a shell of a corporation. Can I get another Ya HOOOOOOOO!!!!

http://www.reuters.com/article/2015/08/31/us-acer-m-a-idUSKCN0R00VZ20150831?type=companyNews

http://www.reuters.com/article/2015/08/31/acer-ma-idUSL4N1122L420150831?type=companyNews

Their stockholders have not received a dividend in 4 years and their stock is down 58% this year alone and profitability is at about zero. Time to stop buying ACER products and put them out of business and who in their right mind would buy a non profitable company?

Lennys.ok@hotmail.com - Pass this on and save your friends some money…..

Sep 15, 2015
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Great NEW
by: Julia

I bought an Acer laptop and a month later the hard-drive failed. A month later after repairs it failed again. The cooling fan broke along with the battery. I repaired the battery and installed a new cooling fan however the laptop began to hang.
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Jul 30, 2015
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True information is shared NEW
by: Hall

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Mar 11, 2015
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ACER crappy products NEW
by: Lenny

Have you ever been burned by ACER when you bought their crappy products? If you have had to deal with their customer service and found it basically nonexistent? Well here’s a heads up, especially if you live in the USA. But even if you don’t live in the USA ,but have SKYPE, Messenger or other ways to call around the world with your computer, Call Jennifer at ACER USA customer service at 254.298.4402 and bitch to her personally. She probably won’t answer, so leave a message but at least you will be getting your message across.

If that doesn’t work you can always FAX her at 254.298.4260 and leave her a nice pile of complaints to read thru. And if you want to bitch in person and kick some ACER ass, their address is 1394 Elkhart Road, in Temple Texas.

Another good avenue to complain is with the Federal Trade Commission in the USA. This is a government agency and with enough complaints, the FTC will come down on their ass and have the power to shut ACER down and/or possibly get you a refund. It’s an easy, quick, fast complaint form to fill out online at www.FTC.gov.

Another one I would highly recommend is the Better Business Bureau in Temple Texas as they will attempt to get a resolution or refund for you. You can file with them online at info@centraltx.bbb.org

Then at Complaintsboard.com you can add you complaint to the other 878 ACER complaints there. When you file a complaint there, all the other 878 complainers will see your complaints as well.

Then add your complaint to Customerservicescoreboard.com where out of 582 reviews, 538 are complaints. And there are other websites like CT watchdog, my 3 cents and notgoodenough.com,

For USA electronic websites, there is Best Buy, Walmart, Target, Sam’s Club, Radio Shack, Office Depot, Frys Electronics for starters. Just look for their website and Face Book pages and post there.

Run an Internet search for "ACER Complaints" and the list is endless and other websites to complain at. I have personally been complaining about ACER worldwide since 2012 to electronic vendor websites directly, ACER and vendor Face Book pages and have posted and messaged tens of thousands of their customers about their shitty products.

As a result, their sales from 2012 to 2014, their sales have dropped $89 MILLION dollars in sales, so the word is getting out about their crappy products. Join me and let’s drop them another $89 million this year.

Lennys.ok@hotmail.com

Mar 10, 2015
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ACER PRODUCTS SUCK!!! NEW
by: Lenny

ACER products are your problem…..But you can call Jennifer at USA corporate headquarters at 254.298.4402 and complain. Or FAX them at 254.298.4260 and located at 1394 Eberhart Rd, Temple Texas if ya want to kick some ass.

If you are selling any ACER products, you are creating problems for yourself while supporting a company with lousy products, lousy customer service, lack of warranty, etc. Here is the problem you are creating for yourself? You can go to any ACER Facebook pages around the world and ever one is littered with customer complaints. Or you can run your own net search for ACER complaints and the list is endless or simply click on any of these links and see for yourself.

Here is what happens when ACER refuses to honor their warranty and their favorite trick is to have you send in your product at your expense for "evaluation" which comes back as CID (Customer Induced Damage) as you are the only one that has used the product. That is if you can even get customer service to respond and as a vendor, you never need to deal with ACER customer service. Virtually non-existent.

So as a consumer and since ACER will not repair or replace their product, what is your only other solution? To return the product to the store where it was purchased and ask for a full refund. And most vendors try to keep a good reputation, will do that. This way, ACER’S problem becomes yours while you are making them a profit.

We all made the same mistake of reading ACER reviews instead of ACER complaints. Reviews are usually always good, the pros and the cons of the product and don’t reflect true complaints. Now I ONLY look for complaints before I buy anything and let their product speak for its self.

While ACER has done the best to slow us down on Facebook, it certainly hasn’t stopped us, nor will they. And we definitely got excellent worldwide coverage. I just set up a new email address and FB page, got an IP hider for tracking and I can always use my roommates computer or tablet as well as an internet cafe. All their efforts are a mere bump in the road. But we have kicked it up another notch over which they have zero control. Going directly to their vendors website with our complaints and me covering the USA, includes Target, Best Buy, Fry’s Electronics, Radio Shack, Sears, Staples, Office Max/Depot, Sam’s Club and more.

Mi amigos are covering the Malaysia and Pakistan area and we have picked up me more pissed off consumers but basically have heard back from ACER in the Philippines, Africa, EU, UK, Thailand, USA and Mexico. Jennifer from corporate customer service USA and "reached out" to me but has very short arms cause she simply pulled and ACER and did nothing.

Since ACER pissed me off in 2012, I have been trashing them around the world for 2 ½ years and their sales are down $89 million. Let’s see? At 2 ½ years, that is about 912 days divided into $89 million is $97,587 A DAY in lost sales!!! That is some serious change. And we have about 330 more days to go this year or another $33,000,000 at this current rate……LOL

So here are 22 websites, 7 YouTube videos and thousands reasons of dissatisfied ACER customers and these are the ones that actually took the time to write about their complaints. There are many, many, more. So if you are thinking of buying an ACER product, you are simply throwing your money away.

Give me your true experiences and opinions at Lennys.ok@hotmail.com



Mar 21, 2013
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ACER expires NEW
by: titleyc

junk take out the memory- 86 the rest junk

Jul 21, 2012
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Buttons arnt wrkin, only o,p,[,],-,9,7,5, and backspace... NEW
by: Anonymous

Eanough said what can i do to fix this problem? Desperate...

Feb 10, 2012
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Driver Missing NEW
by: Anonymous

I think that you may have lost your driver for your USB slot. Perhaps finding the CDroms or restore your windows install!

This might fix it.

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