Loose Hinges on HP Mini 1000
by David Spradlin
We have approximately 50 of these Netbooks. I have found 4 so far with loose hinges.
It starts out with the end user reporting the top being very loose, upon inspection and removing the hinge cover, I have found 2 of them with 2 of the 4 screws completely out and the remaining screws extremely loose. The cover kept the screws from being completely lost. The other 2 Netbooks just had 4 loose screws.
One of the Netbooks has a broken monitor (about a 1 inch x 1/4 inch piece missing next to the right hinge). It doesn't take a rocket scientist to deduct that when the hinge became loose, it contacts the LCD screen and breaks the piece off.
HP is now saying the broken LCD is not covered because it is physical damage; however if it were not for the hinge issue, it wouldn't be broken.
This is where I am at this point, but this story will continue, as I research who else is having this problem.