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The problem I have faced with my lappy HP Pavilion dv2046tu

by Sai
(Gwalior, MadhyaPradesh, India)



It's been about 8 months since I have bought an HP Pavilion dv2000 series laptop.

I went home after some vacations and had kept my laptop on the sofa inside the bag. My younger cousin, while playing dropped my laptop bag accidentally, I immediately rushed and checked out.

Unfortunately something had happened and it was not turning on. I was crazy scared!

Immediately, I called up the dealer from whom I had purchased my laptop from and informed him that it was not turning on. Later he checked it out and since it was in warranty period, he took the laptop to Hyderabad HP service center. I was there with him and I'm really satisfied with customer service provide by HP.

They said the motherboard was disturbed and the connection went loose and they were able to repaire that. They checked my battery status and also suggested for me to use the battery rather than depending on power all the time.

Overall, I faced a freak-accident problem, and fortunately, the HP service center was there to get it resolved.

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